Air Command NZ’s sales and service support is second to none in the industry and customers around the globe can expect same day response- via phone, fax or email. National enquiries can receive instant service through the dedicated 0800 helpline, while international enquiries can be directed through the phone, fax or email, 24 hours a day. Their fully trained and professional sales and service staff are always willing to help you.
All Air Command products carry a minimum 12 month guarantee against faulty manufacture, while some products have very extensive warranties for up to 5 years. As our motto implies, Air Command products ‘stand the test of time’ and are BUILT TO LAST. Air Command NZ stands behind its products 100%, which is why they have lifetime ‘clients’- customers that keep coming back because they can trust the brand and the excellent product and support that it brings.
Air Command products are supported by a nation-wide network of qualified service agents with access to 100% parts on overnight courier country-wide and 2-3 days FedEx courier -Internationally. Service and parts support is a very important component of Air Commands business and their rapid market growth is in fact largely due to years of unparalleled service- support, ensuring their quality products are kept operating, with hassle-free service day in and day out.
All Air Command orders received before noon are actioned for same day dispatch– anywhere in the world! National orders are dispatched on overnight courier country-wide, while larger palleted orders have a 2-4 day transit period. International orders can be dispatched on FedEx courier for 2-4 day delivery globally, while larger palleted consignments are dispatched within 24 hours of receiving them.